/* Customer support portal — editorial service desk, deliberately separate flows. */
.nwb-portal, .nwb-form-wrap {
	--nwb-ink: #142126;
	--nwb-paper: #f5f0e6;
	--nwb-line: #c9c0b0;
	--nwb-rust: #bd452d;
	--nwb-rust-dark: #8e2e1f;
	--nwb-moss: #29635d;
	max-width: 760px;
	margin: 1.5rem auto;
	box-sizing: border-box;
	color: var(--nwb-ink);
	font-family: "Trebuchet MS", "Segoe UI", sans-serif;
}
.nwb-portal { padding: clamp(1.5rem, 5vw, 3.8rem); background: var(--nwb-paper); border: 1px solid var(--nwb-line); box-shadow: 10px 10px 0 rgba(20, 33, 38, .12); }
.nwb-form-wrap { padding: clamp(1.25rem, 4vw, 2.5rem); background: #fffdf8; border: 1px solid var(--nwb-line); }
.nwb-portal h2, .nwb-form-wrap h2, .nwb-receipt h3 { margin: 0 0 .75rem; color: var(--nwb-ink); font-family: Georgia, Cambria, serif; font-weight: 700; letter-spacing: -.035em; line-height: 1.08; }
.nwb-portal h2 { max-width: 12ch; font-size: clamp(2rem, 6vw, 4rem); }
.nwb-form-wrap h2 { font-size: clamp(1.65rem, 4vw, 2.5rem); }
.nwb-eyebrow { margin: 0 0 .65rem; color: var(--nwb-rust); font-size: .72rem; font-weight: 800; letter-spacing: .12em; text-transform: uppercase; }
.nwb-portal-intro, .nwb-intro, .nwb-review-note { max-width: 60ch; margin: 0 0 1.5rem; line-height: 1.65; }
.nwb-choice-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 1rem; margin-top: 2rem; }
.nwb-choice { display: flex; min-height: 255px; flex-direction: column; padding: 1.35rem; border: 1px solid var(--nwb-ink); color: var(--nwb-ink); text-decoration: none; transition: transform .18s ease, box-shadow .18s ease, background .18s ease; }
.nwb-choice:hover { box-shadow: 7px 7px 0 var(--nwb-ink); color: var(--nwb-ink); transform: translate(-3px, -3px); }
.nwb-choice-return { background: #dceae5; }.nwb-choice-withdrawal { background: #f6dfcf; }
.nwb-choice-mark { display: block; margin-bottom: auto; font-family: Georgia, serif; font-size: 3rem; line-height: 1; }.nwb-choice-kicker { margin: 1.25rem 0 .3rem; color: var(--nwb-rust-dark); font-size: .7rem; font-weight: 800; letter-spacing: .09em; text-transform: uppercase; }.nwb-choice strong { font-family: Georgia, serif; font-size: 1.5rem; line-height: 1.1; }.nwb-choice > span:not(.nwb-choice-mark):not(.nwb-choice-kicker) { margin-top: .65rem; line-height: 1.5; }.nwb-choice-cta { margin-top: auto !important; padding-top: 1rem; font-size: .85rem; font-weight: 800; }
.nwb-sr-only { position: absolute !important; width: 1px !important; height: 1px !important; padding: 0 !important; margin: -1px !important; overflow: hidden; clip: rect(0, 0, 0, 0); white-space: nowrap; border: 0; }
.nwb-hp { position: absolute !important; left: -9999px !important; top: -9999px !important; width: 1px; height: 1px; overflow: hidden; }
.nwb-field { display: flex; flex-direction: column; margin: 0 0 1.15rem; }.nwb-field label, .nwb-return-items legend { margin-bottom: .4rem; font-weight: 800; }.nwb-req, .nwb-field-error { color: #a52c20; }.nwb-field-error { margin-top: .35rem; font-size: .9rem; font-weight: 700; }
.nwb-form input[type="text"], .nwb-form input[type="email"], .nwb-form input[type="tel"], .nwb-form textarea, .nwb-form select { width: 100%; box-sizing: border-box; padding: .8rem .9rem; border: 1px solid #756d61; border-radius: 0; background: #fffefa; color: var(--nwb-ink); font: inherit; }.nwb-form textarea { min-height: 7rem; resize: vertical; }.nwb-form input[aria-invalid="true"], .nwb-form textarea[aria-invalid="true"] { border-color: #a52c20; box-shadow: 0 0 0 1px #a52c20; }
.nwb-form input:focus-visible, .nwb-form textarea:focus-visible, .nwb-form select:focus-visible, .nwb-btn:focus-visible, .nwb-choice:focus-visible, .nwb-order-card:focus-visible, .nwb-text-link:focus-visible { outline: 3px solid #e69f00; outline-offset: 3px; }
.nwb-actions { display: flex; flex-wrap: wrap; gap: .75rem; align-items: center; margin-top: 1.35rem; }.nwb-inline-form { display: inline-flex; align-items: center; gap: .65rem; margin: 0; }.nwb-btn { display: inline-block; padding: .85rem 1.2rem; border: 1px solid var(--nwb-ink); border-radius: 0; font: inherit; font-weight: 800; cursor: pointer; line-height: 1.2; text-decoration: none; }.nwb-btn-primary { background: var(--nwb-rust); color: #fff; }.nwb-btn-primary:hover:not(:disabled) { background: var(--nwb-rust-dark); color: #fff; }.nwb-btn-secondary { background: transparent; color: var(--nwb-ink); }.nwb-btn-secondary:hover:not(:disabled) { background: var(--nwb-paper); color: var(--nwb-ink); }.nwb-btn:disabled, .nwb-btn[aria-disabled="true"] { cursor: wait; opacity: .62; }.nwb-text-link { color: var(--nwb-ink); font-weight: 700; text-decoration: underline; }.nwb-submit-status { color: #4f5962; font-size: .92rem; font-weight: 700; }.nwb-submit-status[hidden] { display: none !important; }
.nwb-errors { margin-bottom: 1.25rem; padding: .85rem 1rem .85rem 1.5rem; border: 1px solid #9e2b20; border-left-width: 5px; background: #fbe8e2; color: #701d15; }.nwb-errors-title { margin: 0 0 .4rem; }.nwb-errors ul { margin: 0; padding-left: 1rem; }.nwb-errors a { color: inherit; }
.nwb-order-picker { display: grid; gap: .7rem; }.nwb-order-card { display: grid; grid-template-columns: 1fr auto; gap: .35rem 1rem; padding: 1rem; border: 1px solid var(--nwb-line); background: #fff; color: var(--nwb-ink); text-decoration: none; }.nwb-order-card:hover { border-color: var(--nwb-ink); background: var(--nwb-paper); color: var(--nwb-ink); }.nwb-order-card small { text-align: right; }.nwb-order-card b { grid-column: 1 / -1; color: var(--nwb-rust); font-size: .88rem; }.nwb-selected-order { display: flex; gap: .7rem; align-items: baseline; margin: 1rem 0; padding: .8rem 0; border-bottom: 2px solid var(--nwb-ink); }.nwb-selected-order span { font-size: .82rem; }.nwb-selected-order a { margin-left: auto; color: inherit; font-size: .85rem; }.nwb-return-items { display: grid; gap: .5rem; margin: 1.25rem 0; padding: 1rem; border: 1px solid var(--nwb-line); }.nwb-return-item { display: grid; grid-template-columns: auto 1fr auto; gap: .65rem; align-items: center; padding: .7rem 0; border-bottom: 1px solid #e5dfd4; cursor: pointer; }.nwb-return-item:last-child { border-bottom: 0; }.nwb-return-item input { inline-size: 1.1rem; block-size: 1.1rem; accent-color: var(--nwb-rust); }.nwb-return-item small { color: #5b615d; }
.nwb-summary { margin: 0 0 1.25rem; padding: .3rem 1.15rem; border: 1px solid var(--nwb-line); background: var(--nwb-paper); }.nwb-summary > div { display: grid; grid-template-columns: minmax(9rem, .85fr) minmax(0, 1.6fr); gap: 1rem; padding: .75rem 0; border-bottom: 1px solid #d7cebf; }.nwb-summary > div:last-child { border-bottom: none; }.nwb-summary dt, .nwb-summary dd { margin: 0; }.nwb-summary dt { font-weight: 800; }.nwb-pre-wrap { overflow-wrap: anywhere; white-space: pre-wrap; }
.nwb-success { text-align: center; }.nwb-success-icon { width: 58px; height: 58px; margin: 0 auto 1rem; border-radius: 50%; background: var(--nwb-moss); color: #fff; font-size: 2rem; font-weight: 800; line-height: 58px; }.nwb-receipt { margin: 1.5rem 0; padding: 1.25rem; border: 2px solid var(--nwb-ink); background: #fff; color: var(--nwb-ink); text-align: left; }.nwb-receipt h3 { padding-bottom: .75rem; border-bottom: 2px solid var(--nwb-ink); }.nwb-receipt dl { margin: 0; }.nwb-receipt-row { display: grid; grid-template-columns: minmax(11rem, .9fr) minmax(0, 1.4fr); gap: 1rem; padding: .7rem 0; border-bottom: 1px solid #d8d0c3; }.nwb-receipt-row:last-child { border-bottom: 0; }.nwb-receipt-row dt, .nwb-receipt-row dd { margin: 0; }.nwb-receipt-label { font-weight: 800; }.nwb-reference { font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-weight: 800; overflow-wrap: anywhere; }.nwb-email-status { margin: 1rem 0; }.nwb-email-status-warning { padding: .75rem; border-left: 4px solid #b26200; background: #fff3cf; text-align: left; }.nwb-success-actions { justify-content: center; }
.nwb-footer-link { padding: .75rem 1rem; text-align: center; font-size: .9rem; }.nwb-footer-link a { color: inherit; text-decoration: underline; }
@media (max-width: 600px) { .nwb-choice-grid { grid-template-columns: 1fr; }.nwb-choice { min-height: 205px; }.nwb-summary > div, .nwb-receipt-row { grid-template-columns: 1fr; gap: .2rem; }.nwb-actions, .nwb-inline-form { width: 100%; align-items: stretch; flex-direction: column; }.nwb-btn { width: 100%; text-align: center; } }
@media print { body * { visibility: hidden !important; }.nwb-success, .nwb-success * { visibility: visible !important; }.nwb-success { position: absolute; inset: 0 auto auto 0; width: 100%; max-width: none; padding: 0; color: #000; text-align: left; }.nwb-no-print { display: none !important; }.nwb-receipt { break-inside: avoid; border-color: #000; }.nwb-email-status { display: none; } }